Swing Live App Privacy Policy

1. INTRODUCTION

This Privacy Policy covers the privacy practices Eidosmedia SpA (“Eidosmedia”, “We”) employs when the customers (“Customer”) and their authorized users (“You”) use our Cloud-Based Swing Live application or On-Premise Swing Live application (the “Services”).

Eidosmedia processes your Personal Data under the direction of its Customers and has no direct control or ownership of the personal data it processes. This Privacy Policy applies regardless of the device you use to access the Services and whether you are accessing the Services as a registered user or otherwise.

Please also review the end user license agreement (“ EULA ” “https://www.eidosmedia.com/about-eidosmedia/eula-swing-live/”), which governs your use of the App. Any capitalized terms not defined in this Privacy Policy shall have the meaning given in the EULA.

By using or interacting with the Services, you are consenting to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, then please do not use the Services.

2. HOW YOU ACCESS THE SERVICES

Customers and their authorized users may access the Services directly through a URL and access credentials provided by the Customer. Customers configure the Services to allow end users to input information directly into the Services.

3. DATA PROTECTION OFFICER

Our Data Protection Officer oversees how we collect, use, share and protect your information to ensure your rights are fulfilled. You can contact our Data Protection Officer at group-dpo@eidosmedia.com.

4. INFORMATION THAT WE COLLECT

We manage the following types of information we collect from you:

  • Registration Information. When you register to use the Services, we may ask you to provide certain information, including your name, username, password, e-mail, date and place of birth, gender and address.
  • Other user Activities. You may have the ability to use the Services to communicate with other users of the Services and post comments to or otherwise interact with certain aspects of the Services that are available to other users. We may collect any information you submit, post or provide in the course of such activities.
  • Usage Data. The Services include features that automatically collect certain information, which may include the unique device identifier assigned to your device, Third Party Platform anonymous identifiers, and other information regarding your use of the Services to, among other things, assist us in authenticating your usage and/or device, keeping track of your preferences, creating a more tailored user experience and better serving your particular interests and needs.
  • Third Party Platform Information. If you access the Services via your Third Party Platform account (e.g., by logging in to the Services using your Third Party Platform account credentials) and/or integrate your account with your Third Party Platform account, we may collect certain information from the Third Party Platform, such as your username and other information you provided to the Third Party Platform in connection with your account (e.g., name, country, date of birth, gender and e-mail address, etc.).

5. HOW WE USE THE INFORMATION THAT WE COLLECT

Subject to the controls and preferences you may set with respect to certain types of information and communications, in accordance with the relevant agreement between the Customer and Eidosmedia, your information may be used for various purposes, including:

  • To provide the Services and any services or products that you request in connection with the Services;
  • To respond to your questions or other requests;
  • To personalize the Services and/or otherwise customize what you see when you visit and use the Services;
  • To improve your use of the App;
  • To save your user account, registration and profile data and other information (so you do not have to re-enter it each time you visit or use the Services).
  • To respond to the Customer’s instructions or as may be required by law

6. SHARING AND DISCLOSURE OF THE INFORMATION THAT WE COLLECT

We may share your personal information with other entities of the Eidosmedia group and our affiliates, primarily for business and operational purposes.

Your user profile will be private by default, meaning that it will not be shared with other users of the Services; in the future, we may change the features of the privacy settings.

Notwithstanding the above, we may access or disclose your information regardless of whether or not you have consented to such access or disclosure in the following circumstances: (i) to protect or defend the legal rights or property of Eidosmedia, our affiliated companies or their employees, agents and contractors; (ii) to protect the safety and security of the Services and our users; (iii) to protect against fraud or for risk management purposes; (iv) if we believe your actions violate the EULA “ https://www.eidosmedia.com/about-eidosmedia/eula-swing-live/ ”) or this Privacy Policy; (v) to comply with law or legal process and orders;

7. DATA SUBJECTS RIGHTS

Eidosmedia processes Customer Data under the direction of its Customers and has no direct control or ownership of the personal data it processes. The Customers are responsible for complying with any regulations or laws that require providing notice, disclosure and/or obtaining consent prior to transferring the data to the Services for processing purposes.

We provide all Customers with an extensive range of capabilities that enable them to access, rectify and restrict processing of Customer Data.

Any data subject request directed to us will be directed to the customer and we will assist the customer in fulfilling any obligation to respond to requests by data subjects. If the customer requests Eidosmedia assistance to comply with data protection regulations, Eidosmedia will respond to their request within 30 business days.

8. RETENTION OF PERSONAL DATA

The retention of your personal data will be carried out in compliance with security measures used by Eidosmedia with regard to the protection of data, and the access to these data will be allowed only to subjects involved and designated for their processing, in accordance with the relevant agreement between the Customer and Eidosmedia. Your personal data will be retained until the end of the using the Services.

9. INTEGRATION OF THIRD PARTY PLATFORMS AND SERVICES SECURITY

The Services may be linked to, rely on and/or be integrated with Third Party Platforms and other websites, applications, interfaces, services and/or platforms operated by other companies. Eidosmedia is not responsible for the privacy practices of such websites, applications, interfaces, services and platforms operated by third parties that are linked to, rely on and/or integrated with the Services or for the privacy practices of third party companies. Once you leave the Services via such a link, access a third party application, interface, service, or platform, including Third Party Platforms, or click on or navigate to an advertisement, you should check the applicable privacy policy of such third party to determine, among other things, how they will handle any personally identifiable or other information that they may collect from you.

While no data transmission over the Internet is 100% secure from intrusion, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information. We also limit access to the Services by our own employees, contractors, service providers and those individuals who are authorized for the proper handling of such information.

10. ACCURACY OF INFORMATION PROVIDED.

It is your responsibility to give us current, complete, truthful and accurate information and to keep such information up to date. We cannot and we will not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete information or you fail to update such information. We will reject and delete any entry that we believe in good faith to be false, fraudulent or inconsistent with this Privacy Policy.

11. PRIVACY POLICY CHANGES.

From time to time, we may modify this Privacy Policy, and such modifications shall be effective upon posting.

It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes.

12. CONTACT US

If you have any questions about our privacy practices or any of the terms or conditions of this Privacy Policy, please feel free to contact us at: privacy@eidosmedia.com